Welcome to the Queensland Railways online booking system. This guide is designed to assist customers with using our online booking system. If you need assistance with your booking, please call our Customer Contact Centre 07-40 300 130 from 9am to 7pm (AEST), seven days a week (excluding Christmas Day) for assistance with an online booking.

Chat online:
Simply chat with our online live agents to assist you with the booking.

Email support:
Simply email us at : tickets@queenslandrailways.com.au